Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of danae carro

danae carro

March 18, 2026

5  out of  5
rating by danae carro
"Melissa was amazing at helping me through the process of home insurance. I highly recommend you speak with her she will offer the best rate option there is. Thanks again Melissa"
Profile photo of ram

ram

March 18, 2026

5  out of  5
rating by ram
"Melissa was great! Just moved to the area and she was great with helping me get set up with auto and renters!"
Profile photo of Harrison Miller

Harrison Miller

March 18, 2026

5  out of  5
rating by Harrison Miller
"Went to the State Farm in frisco and it was amazing. Melissa was super good and did the best to give me good prices!"
Profile photo of Ever Ramírez

Ever Ramírez

March 18, 2026

5  out of  5
rating by Ever Ramírez
"I loved working with Melissa. She was very knowledgeable and helpful with all questions. Gave me the best rates"
Profile photo of Maya Goldberg

Maya Goldberg

March 18, 2026

5  out of  5
rating by Maya Goldberg
"Working with Melissa was amazing she gave me all the right answers!"
Profile photo of Betsy O'Connor

Betsy O'Connor

March 16, 2026

5  out of  5
rating by Betsy O'Connor
"Extremely helpful and professional service from Sofia and Kathy!!"
We responded:
"Thank you for the fantastic review, Betsy! We are always here to help with your insurance needs here in Frisco .  Please always feel free to stop by our office at 7700 Preston Rd. #201 Frisco, Texas 75034 or give us a call at 972-668-3276."
Profile photo of Carlos Jauregui

Carlos Jauregui

March 15, 2026

5  out of  5
rating by Carlos Jauregui
"Muy buen servicio. Gracias a Melissa recomiendo 100%,"
We responded:
"Thank you so much for the 5-stars, Carlos! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Christy Brott’s Team anytime. Feel free to stop by our office at 7700 Preston Rd. #201 Frisco, Texas 75034 or give us a call at 972-668-3276. "
Profile photo of Maria Ramirez

Maria Ramirez

March 15, 2026

5  out of  5
rating by Maria Ramirez
"Melissa was great. Very friendly and really detailed."
We responded:
"We appreciate your review, Maria. We are so happy that you had such a wonderful experience with State Farm Agent Christy Brott’s Team here in Frisco ! "
Profile photo of Marcus G.

Marcus G.

March 13, 2026

5  out of  5
rating by Marcus G.
"Barbara Jones at Christy Brott's office has been an outstanding customer service rep for me with all my S.F. insurance policies. Barbara is professional, helpful, knowledgeable and always friendly whenever I have a question or needed her assistance. Barbara is a key reason I continue to be a S.F. customer for all my insurance needs."
We responded:
"Thank you for the fantastic review, Marcus! We are always here to help with your insurance needs here in Frisco.  Always feel free to stop by our office at 7700 Preston Rd. #201 Frisco, Texas 75034 or give us a call at 972-668-3276."
Profile photo of AuggyStar

AuggyStar

March 12, 2026

5  out of  5
rating by AuggyStar
"I highly recommend using Christy for your insurance. She is a great person and super easy to work with!"
We responded:
"Thank you so much for the 5-stars, AuggyStar! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Ryan Lembke

Ryan Lembke

March 12, 2026

5  out of  5
rating by Ryan Lembke
"Christy is an amazing agent! Highly recommend her for all your insurance needs. She’s great to work with"
We responded:
"Ryan, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Christy Brott’s Team is just a call or email away!"
Profile photo of Idowu

Idowu

March 9, 2026

5  out of  5
rating by Idowu
"I’ve been working with this State Farm agency for a while now and I truly couldn’t be happier with the service I’ve received. I currently have multiple policies with them, and every experience has been smooth, professional, and incredibly well handled. I especially want to give a huge shoutout to Virginia McDaniel. She has been absolutely amazing to work with! She is always detailed, responsive, efficient, and genuinely kind. She takes the time to explain everything clearly and makes what could feel like a complicated process incredibly easy and stress-free. Virginia has played a big role in why I’m so grateful that I chose this State Farm agency to handle my insurance needs. The entire team has been fantastic, but her level of care and attention really stands out. I highly recommend this agency to anyone looking for a reliable and supportive insurance team. Thank you all for the excellent service!"
We responded:
"Wow, thank you for the 5-star review, Idowu! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! "
Profile photo of Bonnie Benkula

Bonnie Benkula

March 6, 2026

5  out of  5
rating by Bonnie Benkula
"Our agent, Virginia, makes sure we get all the discounts available- service is exceptional on the whole team! Thank you State Farm!!"
We responded:
"Thank you Bonnie! Virginia is a great asset to our office!"
Profile photo of Youtube lxnr

Youtube lxnr

March 6, 2026

5  out of  5
rating by Youtube lxnr
"Melissa was incredibly knowledgeable and friendly. She made the process simple and found the best coverage based on my needs! I highly recommend her!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Frisco to know that you had such a wonderful experience with us here on State Farm Agent Christy Brott’s Team."
Profile photo of Brian Corwin

Brian Corwin

March 5, 2026

1  out of  5
rating by Brian Corwin
"Go elsewhere. Money money money all they care about here"
We responded:
"Mr. Corwin, We are very sorry you feel this way. We have double checked with State Farm and there is no refund for unused premium. State Farm has recently announced a dividend payment for the 2025 year due to strong underwriting and financial performance. These dividend payments will be issued in the near future. If you have any further questions please feel free to call us at 972-668-3276 or stop by our office located at 7700 Preston Rd. #201 Frisco, Texas 75034. "
Profile photo of Sue Billingsley

Sue Billingsley

March 3, 2026

5  out of  5
rating by Sue Billingsley
"Virginia was Outstanding ! She was so knowledgeable and helpful in every way! She knew exactly what I needed and took care of me quickly and efficiently."
We responded:
"Thank you for trusting Christy Brott State Farm Insurance Agency with your Insurance needs! We agree Virginia is outstanding!"
Profile photo of Kim P

Kim P

February 28, 2026

5  out of  5
rating by Kim P
"Friendly place and fast service"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Christy Brott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Anita N

Anita N

February 7, 2026

5  out of  5
rating by Anita N
"Sofia was very helpful and made my insurance transition smooth and easy. Really appreciate her support and guidance!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Christy Brott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Shakti Tripathy

Shakti Tripathy

February 4, 2026

5  out of  5
rating by Shakti Tripathy
"Very helpful, polite and responsive team. Transparent in doing business and share all the relevant details. Absolutely no spamming or unwanted messages. Easily reachable over phone and email."
We responded:
"Thank you for your kind review of State Farm Agent Christy Brott’s Team. We appreciate it! Thank you for the amazing review, Shakti! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Profile photo of Tracy Wilkinson

Tracy Wilkinson

January 22, 2026

5  out of  5
rating by Tracy Wilkinson
"We have been using this agent for many years and everytime the service is top notch! The communication is great and many things can be done with a quick phone call."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Christy Brott’s Team here in Frisco . "
Profile photo of Khristy Stewart

Khristy Stewart

January 21, 2026

5  out of  5
rating by Khristy Stewart
"Love working with Sofia she is the best if I need anything she makes me a priority thank you Sofia for everything"
We responded:
"Khristy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Robbie Cash

Robbie Cash

January 2, 2026

5  out of  5
rating by Robbie Cash
"You all are the best customer service I have received in a long time! You are the best! Highly recommend!"
We responded:
"Ms. Cash, Thank you for the five-star review of Christy Brott State Farm Insurance. We are pleased to hear you feel you received the best customer service. Please feel free to stop by our office located at 7700 Preston Rd. #201 Frisco Texas 75034 or give us a call at 972-668-3276. "
Profile photo of Elle Kerfoot

Elle Kerfoot

January 2, 2026

5  out of  5
rating by Elle Kerfoot
"Christy is the absolute best! The best customer service, thank yall for doing such a great job!!"
We responded:
"Ms. Kerfoot, Thank you for the five-star review and the kind words. Please always feel free to stop by our office located at 7700 Preston Rd. #201 Frisco, Texas 75034 or give us a call at 972-668-3276."
Profile photo of marlon robledo

marlon robledo

December 18, 2025

5  out of  5
rating by marlon robledo
"Talked to melissa she was nice and very helpful"
We responded:
"Thank you for the five-star review of Christy Brott State Farm Insurance Agency. Melissa is a wonderful part of our agency. Please always feel free to give us a call at 972-668-3276 or stop by our office at 7700 Preston Rd, Ste 201 Frisco, Texas 75034. "
Profile photo of Steve Balf

Steve Balf

December 16, 2025

5  out of  5
rating by Steve Balf
"Virginia was a pleasure to deal with."
We responded:
"Mr. Balf, Thank you so much for the five-star review of Christy Brott State Farm Insurance and kind words about Virginia! Virginia has been a wonderful part of our agency for many years. Please always feel free to give us a call or stop by our office at 7700 Preston Rd. #201 Frisco Texas 75034/ "